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Roxy Palace Casino: Contact Details

We welcome your feedback. Our friendly professional casino support team is reliable, friendly and more than capable enough to sort our any problem that you may have regarding any of the services availavle to you from the Roxy Palace Casino web site.

Currently we offer our support only in English.

When you need support from our support personel it may happen that they will only get back to you withing an hour and the problem that you are experiencing may have already been documented on our site.

Therefore we encourage you to look through our comprehensive help section as you may find the problem that you are experiencing in our help section and solve it much faster than what we can do.

Should you not be able to find the solution to the problem that you are experience then you can send an email help request to our support personel and they will solve it for you.

You can find our contact details below this section with email addresses for our casino support personel as well as telephone numbers where you can contact us.

We currently have toll free numbers for you to call us on, We have these toll free numbers for the following countries United Kingdom, Netherlands, Hong Kong, Australia, Italy, Canada, Japan, France, Germany and Portugal.

The casino software itself also comes with a very good help section, simply look for the help button or the question mark and click on it. In the casino software you will be able to learn more about the casino games that we have as part of our casino software.

To help solve you problem faster please be as discriptive as possible about the problem that you are experiencing and our casino support personel will likely solve it much faster than if you contact us with very fage information.

If you already have a casino account please provide us with your account username as well as this will also allow our casino support to solve your problem much faster when you contact us.

Casino Support Contact Details

Here is a list of the E-mail addresses that you can use to contact us, please select the email address that seems to be the most appropriate for the questions that you may have.

For General Support you can contact us on support@roxypalace.com and a friendly support personel will contact you as soon as possible.

For account queries you can contact our account department at accounts@roxypalace.com and someone from the account department will attempt to solve your problem as soon as possible.

Should you wish to find out more about our casino rules or would like an answer to any question that you may have regarding the casino rules then you can contact us on casinorules@roxypalace.com.

We also have a special section where you can contact us when you want your credit limits set to a different value than the default value we provide you with in the casino software. You can contact us at creditlimits@roxypalace.com where one of our accounting team will look into your request or problem that you have.

If you haven‘t registered a new active guest player account with Roxy Palace Casino then you can contact us at guest@roxypalace.com and our casino support team will assist you and try to solve your problem quickly and efficiently

We also have a loyalty program running at Roxy Palace casino where we reward our loyal players with free bonus money from time to time, If you would like to find out more about our loyalty program or are experiencing any problems with your loyalty player account then you can contact us on loyalty@roxypalace.com so that we may assist you with your query.

Sometimes you may experience problems with the promotions and competitions that we have. We do our best to make it as easy for our players as possible but sometimes Murphy‘s Law will play its part and you may experience something going wrong. To contact our support personnel simply send us an email to promotions@roxypalace.com. If you are not sure about the terms and conditions of the promotions you can also ask your question here and we will try to sort it out immediately.

When you experience any technical problems with the casino software then you can get professional assistance from our Technical and Download Support personnel, which are highly experienced in assisting our players with any Technical issues. You can contact our Technical support team at techsupport@roxypalace.com

Our E-mail Contact Us Details

The fastest you will get assistance with any problems that you may be experiencing is likely to by giving us a phone call. To contact us you can use any of these toll free numbers if you stay in one of these countries United Kingdom, Netherlands, Hong Kong, Australia, Italy, Canada, Japan, France, Germany and Portugal.

Here is the telephone numbers which you can use to contact us on for support:

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